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Tell us what happened and where you are in the claim process. We’ll help you understand your next steps.

Coverage and claim decisions are determined by ICBC.

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Vehicle & damage
Damage Photos / Documents

JPG, JPEG, PNG, WebP, HEIC, HEIF, GIF or AVIF images; PDF, DOC or DOCX documents. Choose one file in each slot. Each selection can be replaced or removed. Choose from your photo library or use the camera when offered by your device. Large supported photos are prepared locally to reduce file size. Up to 6 files, 20 MiB per file and 50 MiB total after preparation. Files upload when you submit.